Refund Policy

At Melanish, we strive to ensure the complete satisfaction of all our customers. If for any reason you are not entirely pleased with your purchase, we're here to help.

1. Communication Time: If you notice an issue with your order or if unsatisfied, please contact us within 48 hours of receiving your product. This allows us to resolve your problem promptly.

2. Return Condition: For a full refund, the product must be returned unopened and in its original condition. This means it should be unused, with the original packaging intact.

3. Proof of Purchase: Any documentation that accompanied your order, such as order number, receipt, or confirmation email, is required to process a return.

Each case will be handled individually in order to ensure the best customer service. We truly appreciate your understanding and patience, and are committed to making things right for our Melanish Glow Family.

Thank you for choosing us as your skincare companion.